Full cancelation of an individual reservation can be made up to 30 days prior to arrival.
The reservation must be cancelled directly with the hotel and a cancelation number is required. If a reservation is cancelled less than 30 days prior to arrival, a cancelation charge equal to the value of the full amount of the booking will apply.
Part cancelation / reduction in room nights / amendments to the bookings, will be considered on an individual basis and should the Hotel be unable to re-sell the cancelled accommodation, a charge will apply at the rate agreed for the booking.
Only those reservations with credit card number guarantee or deposit will be guaranteed for late arrival. In the event of a non-arrival, a no-show charge equal to the value of the full amount of the booking will apply.
Late arrival can only be guaranteed by deposit or credit card number.
A deposit equal to the first night's accommodation will be taken at time of booking with the balance debited 30 days prior to arrival if the card supplied declines when charged the hotel reserves the right to cancel the reservation.